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Commitments & warranties

  • Guaranteed availablility rate above 99.98 % throughout the year 24H/24, 7days/7
  • Commitment to repair system-blocking disfunctions within 2 working hours
  • Commitment to repair non-blocking system disfunctions within 8 working hours
  • Warranty for maintenance with at least 3 days notice before the maintenance by mail
  • Technical Hotline available everyday from 9 a.m. to 6.30 p.m. (French time)
  • Continual development of our products according to market needs
  • Automatic funtional tests